Smart, Intelligent, and Very Well Connected Buildings

Our fan Sam, is a common husband aiming to improve his future leads. He is thirtysomething and wed with 2 young kids. He copes with his family members in rented lodging with the neighborhood council designated real estate organization. He functions full time 9-5 with the local council as a HR policeman as well as is also a part-time fully grown student studying Business Administration 2 nights each week.

Sam mosts likely to virtually every residence video game and around 5 away video games per season, however he is not a period ticket owner. He cant afford the one-off cost and does not know regarding the budget plan payment terms. He usually meets a pal at a regional bar prior to residence games, as he believes it is also expensive to drink and eat in the stadium.

Sam has a ‘Citizens and Advocates’ smart card released by the regional football club as part of a joint endeavor with the neighborhood council. The card is a Football Club Membership Card with a closed purse, a settlement facility that is only legitimate in the arena and also the club’s retail electrical outlets (a closed bag possessed as well as run by or on behalf of the club can generate numerous hundreds of pounds in extra earnings and also effectiveness gains).

The ‘Locals and also Supporters’ smart card also enables repayment by Europay/ MasterCard/ Visa (EMV) and is Local Authority Smart card Specifications e-Organisation (LASSeO) & Integrated Transport Specifications Organisation (ITSO) certified. This implies that it can be used to access to council supplied services as well as on local transportation. The card has additionally been created as well as inscribed in accordance with the emerging Criteria for Smart Card Innovation in Stadia.

MONDAY

Sam go to the club’s web site and checks the components for the coming month. He decides to buy 2 tickets for tomorrow nights mug video game, when he will take a close friend from job that has actually never been before. Sam merely enters his ‘Citizens as well as Advocates’ smart card number into the purchase screen. He picks to pay for the ticket with the EMV payment. Once the purchase is total Sam check his Commitment factors equilibrium as well as it has raised by 200 (100 per ticket) He picks the ‘print at home’ choice, prints both barcoded tickets and then sets off for job.

The bus shows up. Sam gets on and offers his ‘Locals and Supporters’ card, which shops his ITSO compliant month-to-month bus ticket to the visitor.

At the office Sam uses his ‘Residents as well as Supporters’ smart card at the office complex access control visitor. This enables him to open up the main entrance door. Because the card likewise serves as Sam’s team pass it also has his picture and offers him access to his workplace and also other relevant areas in the building. At lunch Sam is hectic so he makes a decision to eat at the team restaurant. Most personnel have council provided cards for Gain access to ID and also to pay for food however Sam’s can utilize his ‘Residents as well as Supporters’ card in all council staff restaurants. Nonetheless, the e-purse used in council dining establishments does not enable Sam to accru points, unlike the various other e-purse also on the card.

At 17:00 Sam leaves the workplace and takes a trip house on the bus again utilizing his ‘Locals and Fans’ card, which shops his ITSO compliant month-to-month bus ticket.

Monday is just one of the two evenings a week that Sam attends a part-time training course held at the football club seminar centre.

Sam drives to the stadium and also offers his ‘Homeowners and also Supporters’ smart card to the auto parking obstacle. This opens as the CRM system informs it that Sam is Studying this evening so is qualified to complimentary car parking. When the nights research is over Sam leaves the car park utilizing the ‘Residents as well as Fans’ card to open the departure barrier.

When Sam gets house he checks his Loyalty Points equilibrium once again and sees that he got 50 factor for going to college, as becomes part of a local ‘Self Development’ program run by the council as well as sustained by neighborhood organizations.

Number of uses the ‘Homeowners and also Fans’ card. (10 ).

Week in the Life of a Football Supporter with a Homeowner’s Smart Card

Component 2 of 8

TUESDAY

Sam follows his usual regimen making use of the ‘Residents as well as Supporters’ smart card on the bus and to access his office complex. At lunch time he enters to the library and obtains a book connecting to his Company Administration training course. He makes use of the self-service desk and also offers the ‘Locals as well as Supporters’ smart card to register the car loan of guides, as the card likewise acts as a collection card.

Sam decides to go straight to the football club from the workplace and also meets his close friend outside the stadium. Sam becomes aware that he has neglected his ticket, however is not worried as he simply mosts likely to the club store where they read his card and confirm he was released with a valid ticket. They after that verify the accessibility control system to accept the card. (Actually Sam did not require to do this as when he utilized the card to ID himself on the internet the previous day when buying the tickets, the card as well as the barcoded ticket were instantly added to the gain access to control system as valid for entry for this video game. The system however would just accept the very first type i.e. card or ticket for access, when one form had been utilized the 2nd would certainly be instantly rendered void this is for security and earnings defense objectives.).

Sam’s friend arrives and they both enter the arena Sam with the ‘Homeowners and Supporters’ smart card and his friend with his own barcoded ticket. In the arena Sam as well as buddy both obtain a drink as well as something to eat. As Sam has the ‘Citizens and Fans’ smart card he goes straight to the cashless repayment line which is much shorter than the cash money line. To boost take-up of the brand-new ‘Homeowners as well as Fans’ card there is a price cut on all items when paying with the pre pay e-purse. Sam pays using the shut e-purse and he is served quicker than his buddy that is paying with cash. Sam likewise saves money. Sam after that gets a text from the football club Occasions Group thanking him for getting in the arena early and supplies him a BOGOFF (Buy One Obtain One For Free) deal on the brand-new line in pasties from a neighborhood bakers if he utilizes his shut e-purse for settlement.

Sam and friend enjoy the initial fifty percent throughout which Sam covers up his e-purse on his ‘Locals and also Supporters” smart card by sms message Then at half time he benefits from the BOGOFF deal.

After the suit close friend Sam utilizes his ‘Residents as well as Advocates’ smart card for the bus journey house. At home Sam checks his loyalty account as well as sees a total amount of 125 brand-new points from his purchases and also because he went into the arena early.

Variety of uses the ‘Homeowners and Fans’ card. (10 ).

Week in the Life of a Football Advocate with a Local’s Smart Card.

Component 3 of 8.

Wednesday.

Sam follows his normal routine right into work utilizing the ‘Residents and also Supporters’ smart card on the bus and to access his office building. Today is Sam’s birthday the football club CRM texts his mobile phone a 2-4-1 offer to eat in the restaurant at the stadium. To take advantage of this offer Sam meets his wife for lunch at the stadium. The offer also states that if he pays for the meal with the closed purse on his ‘Residents and Supporters’ smart card he will receive treble loyalty points. Sam tops up his e-purse on his “Residents and Supporters” smart card by text message. Sam redeems the 2-4-1 offer and pays for the meal with the closed e-purse on his ‘Residents and Supporters’ smart card.

When Sam returns to work he uses the ‘Residents and Supporters’ smart card to access his office building.

After work Sam decides to go to the gym he uses his ‘Residents and Supporters’ smart card for the bus journey and once at the gym, which is a council leisure centre. Sam uses the ‘Residents and Supporters’ smart card to gain entry to the leisure centre as it is also holds his membership details. Sam uses smart card inside the leisure centre to register his use of the gym and again to use of the swimming pool. Sam then travels home on the bus using the ‘Residents and Supporters’ smart card.

At home Sam logs on to the clubs website and checks the balance on his loyalty account. He discovers that he has an additional 350 points for topping up, paying in the restaurant and also a bonus for his birthday. Sam has also been given additional points for participating on one physical activity at the gym, this is a PCT initiative to promote healthy living and combat obesity and help reduce the pressure on the local NHS. The scheme is supported by the local council and the football club.

Number of uses of the ‘Residents and Supporters’ card.( 14 ).

Week in the Life of a Football Supporter with a Resident’s Smart Card.

Part 4 of 8.

Thursday.

Sam follows his usual routine into work using the ‘Residents and Supporters’ smart card on the bus and to access his office building.

At lunch time Sam goes to town and buys a CD from a local music store and some accessories for his car from a national motor factors retailer using the EMV payment on his ‘Residents and Supporters’ smart card.

Sam has study leave in the afternoon and travel home on the bus using his ‘Residents and Supporters’ smart card, and collects his Business Management course books and course work. At home Sam logs on to the clubs website and checks the balance on his loyalty account and discovers that he has an additional 160 points for the EMV transactions at the local music store and the national motor factors retailer. As these transactions are using the EMV payment facility they attract a slightly lower rate of points than transactions using the pre pay e-purse on the ‘Residents and Supporters’ smart card.

As Sam is registered as a mature student studying at the stadium he is allowed free access to the WiFI within the stadium conference suite. Sam drives to the stadium early, for his second study night of the week, as he is meeting a study buddy there. On arrival at the stadium Sam presents his ‘Residents and Supporters’ card to the parking barrier which opens as it knows from the CRM that Sam is studying tonight and is entitled to free parking. Sam uses the ‘Residents and Supporters’ smart card to log on to the network using dual factor authentication and the system recognises Sam is registered with a sight impairment and has stored visual preferences to help him read the text. The system is set to Sam’s preferences. This same function could be used to change language for those whose first language is not English.

Once the evenings study is over Sam leaves the car park again using the ‘Residents and Supporters’ smart card to open the exit barrier.

When Sam gets home he again checks his Loyalty Points balance and sees that, just as he did on Monday evening he received 50 point for attending college, this is part of a local ‘Self Development’ programme run by the council and supported by local businesses.

Number of uses of the ‘Residents and Supporters’ smart card (12 ).

Week in the Life of a Football Supporter with a Resident’s Smartcard.

Part 5 of 8.

Friday.

Sam follows his usual routine into work using the ‘Residents and Supporters’ smart card on the bus and to access his office building.

At lunch time Sam goes to the councils ‘One Stop Shop’ to apply for Free School Meals for his 2 children. He uses a public PC and presents his ‘Residents and Supporters’ smart card to the reader which identifies him asks for a secret word (2 Factor Authentication). As Sam is registered with a sight impairment on the council’s public facing system his visual impairment preferences are read from the card and the councils public facing system is set to Sam’s preferences.

As the councils CRM already holds many pieces smart watch  of information required for the Free School Meals Entitlement Form some information there has been automatically completed i.e. Name. DoB, Address, Contact details etc. This is called Auto Form Fill. Sam check the auto populated data is correct, completes the rest of the form and returns to work.

After work Sam decides to go to the gym he uses the ‘Residents and Supporters’ smart card for the bus journey and once at the gym, which is a council leisure centre Sam uses the ‘Residents and Supporters’ smart cardto gain entry to the centre as it is also his membership card for the leisure centre. Sam also uses the ‘Residents and Supporters’ smart card inside the leisure centre to register his use of the gym and again use of the swimming pool. Sam then travels home on the bus using the ‘Residents and Supporters’ smart card for the journey home.

Smart, Intelligent, and Very Well Connected Buildings
Scroll to top